Terms & Conditions

Acceptance of Terms

By accessing or using the Xclusive Touch LLC website (“the Site”), submitting a quote request, booking an appointment, or communicating with us in any way, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Use of the Website

The content on this website is for informational purposes only. You may not reproduce, distribute, modify, or republish any material from this site without our prior written consent. All images, text, logos, and design elements are the property of Xclusive Touch LLC or used with permission.

We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

Quote Requests & Photo-Based Estimates

We welcome quote requests submitted by phone, text message, email, or through any contact method listed on our website. To provide the most accurate estimate, we may request photos of your vehicle. These photos help us assess condition, size, and the scope of work required.

All quotes and estimates provided are based on the information and photos you supply. They represent our best preliminary assessment and are not a final, binding price.

Appointment-Only Service

Xclusive Touch LLC operates as a private, appointment-only auto detailing studio. All services must be scheduled in advance. We do not accept walk-ins. Appointment availability is subject to our current calendar and may vary based on season, demand, and the nature of the service requested.

Final Pricing

Final pricing is subject to vehicle condition and an in-person inspection at the time of your appointment. Factors that may affect final cost include, but are not limited to: excessive paint damage, heavy contamination, pet hair, staining, odor removal needs, or undisclosed damage not visible in photos.

We will always communicate any necessary price adjustments with you before beginning work. No additional charges will be applied without your approval.

Cancellations & Rescheduling

We understand that plans change. If you need to cancel or reschedule your appointment, we ask that you provide as much notice as possible. Repeated last-minute cancellations or no-shows may result in a deposit requirement for future bookings or restriction from scheduling.

We reserve the right to enforce a reasonable cancellation policy to protect our schedule and maintain fairness to other clients.

Customer Communication

By contacting Xclusive Touch LLC via phone, text message, or email, you consent to receive communications from us through those same channels. This includes appointment confirmations, service updates, quote follow-ups, and occasional promotional messages.

You may opt out of promotional messaging at any time. See our Privacy Policy for full details on SMS and email consent and opt-out procedures.

Promotional Messaging Consent

From time to time, we may offer seasonal promotions, referral discounts, or loyalty rewards. By providing your contact information and opting in, you may receive these offers via text or email. Promotional messaging is always optional, and you can withdraw consent at any time.

Service Expectations

We take great pride in our craftsmanship and treat every vehicle with care. However, results may vary based on the condition of the vehicle, age of materials, prior damage, and other factors outside our control. We will always set honest expectations before beginning work and will inform you of any limitations we encounter.

Ceramic coatings, paint correction, and interior restoration are professional services, not miracles. We commit to doing the best work possible with the condition presented to us.

Limitation of Liability

To the fullest extent permitted by law, Xclusive Touch LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website, services, or inability to use our services.

While we exercise extreme care in handling all vehicles, we are not responsible for pre-existing damage, mechanical issues, or manufacturer defects that may be discovered during or after the detailing process. We carry appropriate business insurance and will address any legitimate concerns in good faith.

Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, and design — is the intellectual property of Xclusive Touch LLC or its licensors and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the appropriate courts located in Ocean County, New Jersey.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us through the methods listed on our Contact page.